FAQ

Are items in your apothecary covered by insurance when ordered by my doctor?

Our apothecary products are typically not covered by insurance. In some rare cases, insurance plans may have some benefits for supplements. The best way to discover if you have insurance coverage for supplements or other apothecary products is to contact...

Are physicians in your clinic able to prescribe medications?

While our clinic practices medicine holistically with a focus on preventive and less invasive treatments, our medical practitioners do have prescription privileges and can discuss the benefits of both pharmaceuticals and naturopathic and botanical medications. Please note that our clinic...

Are you handicap accessible?

Yes. Our building is a beautiful historic two-level farmhouse and our first floor is wheel-chair accessible. If you require a first floor room for your appointment, please let us know prior to your appointment and we will gladly accommodate your...

Are you open Saturdays?

No, we are open Monday through Friday. Our hours are: Monday and Thursday: 8:30am-6:30pm Tuesday, Wednesday and Friday: 8:30am-5:30pm...

Can I work with your doctors and still keep my current health care provider?

Yes, certainly. We welcome you to work with our practitioners as primary care providers or as an addition to your existing team of providers....

Can you be my primary care provider?

Yes, Sojourns does provide whole family primary care. To find the best match in our primary care team, please contact our patient advocate to discuss your insurance and your needs for care. If you are considering us for your primary...

Do I need a referral from my primary care provider to see you?

Some insurance policies require that you have a referral for some of the services we offer. It depends on the specific service, your insurance company, and the specifics of your plan. You can contact your insurance company using the customer...

Do I need a referral?

Your insurance may require a referral in order to bill insurance for some services. For specific information about your plan, it is best to speak with our patient advocate and inquire with your insurance company....

Do I need to make an appointment?

Yes, appointments are required for all services. To make an appointment, please contact Sojourns at (802)722-4023. If you are a new patient to the clinic, you will be connected to our client advocate who will help you schedule your first...

Do you accept insurance?

Yes, Sojourns contracts with most major insurance companies.See the list in the insurance section as well as other important information concerning insurance.Some of our services may not be covered by your plan....

Do you have a privacy policy and is it available to read?

Yes, Sojourns has a privacy policy (updated in late 2014). Our Notice of Privacy Practices is the 2014 version of the HIPAA Privacy rules, displayed in an easy to understand format. Please let us know if you have any concerns....

Do you provide pediatric care?

Yes, we can treat the whole family....

Do you provide women's health exams?

Yes, two of our medical practitioners provide women's health annual exams. Please inquire with our client services staff when scheduling to ensure you are scheduled with the correct practitioner for this service....

I want to have bloodwork done. Does your facility have a lab?

Sojourns medical practitioners are able to order lab work. The specimens can be collected on site and sent to one of the labs that we work with. During your medical exam, you and your doctor can discuss the need for...

Is massage or acupuncture covered by my insurance if I get a referral from my doctor?

Sometimes. Your contract with your insurance determines what is covered. Unfortunately, if a service is not covered by your insurance benefits, obtaining a referral will not enable us to bill your insurance. In many cases, massage and acupuncture are covered...

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Testimonial

"In a world where the patient is increasingly ignored by, condescended to, and belittled for her medical concerns, Sojourns listens, nurtures and heals. Thank you!"

Suzanne Kingsbury., Brattleboro VT

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